Frequently asked questions

Booking

How do I book an appointment?


Go to your stylist's booking page below. Tina www.paparazzidsm.com/book

Byron www.paparazzidsm.com/byron

Chonte www.paparazzidsm.com/chonte

Christal www.paparazzidsm.com/christal

Karena www.paparazzidsm.com/karena





Can I book multiple appointments at once?


Yes! To set multiple/recurring appointments follow instructions below:

  1. Clients can schedule their own recurring appointments by selecting the appointment type, calendar (if there are multiple), and date/time of the first appointment from your scheduling page.
  2. Next, the client chooses Recurring.
  3. From here, clients can choose how often they’d like the appointment to occur, and the number of weeks they’d like to schedule. To schedule the recurring appointments, click on Add Recurring Times:
  • Or the client can click Choose additional time if they prefer to choose a recurring date not shown in the regular recurring appointment choices they see:
***There will be a deposit charge for each appointment set***




Do I have to type my information in every time I set an appointment?


No!

After clients schedule an appointment, they’re given the option to register for a client account on your client scheduling page. This allows them to:

  • Bypass any forms they’ve already filled out when scheduling future appointments. Answers will be pre-filled, so the form will still show, but clients won't have to answer the questions again.
  • Sign in to your client scheduling page to reschedule or cancel existing appointments.
  • View all upcoming and past appointments that have been scheduled while logged into their account.
  • See any active package codes on their account, as well as what they can be used for.

Note: It is not mandatory for clients to register for a client account on your scheduling page. Clients will never be required to log in to schedule an appointment. Clicking Register after booking an appointment through your scheduling page.




Is there a way to view all my appointments in one location?


Yes! In order to see all apointments you have set. You must register for an account. To learn how to register for an account please see below.

After clients schedule an appointment, they’re given the option to register for a client account on your client scheduling page. This allows them to:

  • Bypass any forms they’ve already filled out when scheduling future appointments. Answers will be pre-filled, so the form will still show, but clients won't have to answer the questions again.
  • Sign in to your client scheduling page to reschedule or cancel existing appointments.
  • View all upcoming and past appointments that have been scheduled while logged into their account.
  • See any active package codes on their account, as well as what they can be used for.

Note: It is not mandatory for clients to register for a client account on your scheduling page. Clients will never be required to log in to schedule an appointment with your business. We do not offer single sign-in solutions.

A client account can only be registered by the client by clicking Register after booking an appointment through your scheduling page. Admins cannot register an account on behalf of clients.





Cancellations

How do I reschedule/cancel my appointment?


If you have registered for an account you can login to resche dule or cancel your appointment. If you have not registered for an account you must go to the initial confirmation email and click the the "Change/Cancel Appointment" button.









COVID-19

What do I do when I arrive for my appointment?


Please contact your stylist and let them know you are waiting in your vehicle.




Do I have to wait in my vehicle?


To ensure that social distancing is practiced you must wait in your vehiclw until your stylist is ready for you.




What if I show up late for my appointment?


All clients should show up fifteen (15) minutes before their scheduled appointment. Doing so will ensure that stylist can perform the COVID-19 screening proccess and prep you for your appointment. Fallure to show up fifteen minutes before schedule appointment can be lead to be marked as a no show.





General

How do I register for an account?


After clients schedule an appointment, they’re given the option to register for a client account on your client scheduling page. This allows them to:

  • Bypass any forms they’ve already filled out when scheduling future appointments. Answers will be pre-filled, so the form will still show, but clients won't have to answer the questions again.
  • Sign in to your client scheduling page to reschedule or cancel existing appointments.
  • View all upcoming and past appointments that have been scheduled while logged into their account.
  • See any active package codes on their account, as well as what they can be used for.

Note: It is not mandatory for clients to register for a client account on your scheduling page. Clients will never be required to log in to schedule an appointment with your business. We do not offer single sign-in solutions.

A client account can only be registered by the client by clicking Register after booking an appointment through your scheduling page. Admins cannot register an account on behalf of clients.